FELŌRA

1. About FELŌRA

FELŌRA is a premium women's wellness brand operating at felora.care. By accessing our website and placing an order you agree to be bound by these Terms of Service. If you do not agree please do not use our website.

2. Products & Availability

We reserve the right to modify or discontinue products at any time. We do not guarantee that all products will be available at all times. Product images are for illustrative purposes — slight variations in colour may occur due to screen settings.

All prices are displayed in the currency shown at checkout and are subject to change without notice. We reserve the right to refuse or cancel any order placed at an incorrect price.

3. Orders & Payment

By placing an order you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion — for example in cases of suspected fraud or payment failure.

Payment is due at the time of purchase. We accept the payment methods listed at checkout. Your payment information is processed securely and we do not store your full card details.

4. Pricing

All prices are shown in the currency of the market you are shopping in. Prices include applicable taxes where shown. Shipping costs are calculated at checkout and are in addition to product prices unless a free shipping threshold has been met.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. FELŌRA is not responsible for delays caused by customs, postal services, or events beyond our control. Please refer to our Shipping Policy for full details on delivery times and costs.

6. Returns & Refunds

Our returns and refunds process is governed by our Refund Policy which forms part of these Terms of Service. We offer a 30-day satisfaction guarantee on all products. Please refer to our Refund Policy for full details.

7. Health Disclaimer

FELŌRA products are designed to support comfort and wellness during pregnancy and postpartum recovery. They are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition. Always consult your doctor, midwife or healthcare provider before using any new product during pregnancy.

If you experience any adverse effects while using a FELŌRA product please discontinue use immediately and consult your healthcare provider.

8. Intellectual Property

All content on felora.care — including text, images, logos, designs and branding — is the intellectual property of FELŌRA and may not be reproduced, distributed or used without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law FELŌRA shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service please contact us at she@felora.care. We are a real team and we read every message.